Covid 19 Announcement
Dear valued customers,
Our teams are closely following COVID-19 guidelines as per the World Health Organization (WHO) and the local and national authorities. Your safety is of utmost importance to us. As a home-grown brand, we are in this together with you and understand your concern about yourself, your families and the communities we all live in.
Our number one priority will always be the health and safety of you, our customers and our own people. We would like to share with you a few precautionary measures we have been practicing in our daily operations:
Sanitised facilities. We own and operate all our warehouses ourselves, and ensure the highest standards of cleanliness and hygiene at all our facilities. In addition to our stringent safety standards, we have further introduced disinfection processes and rigorous sanitation of all locations. Along with sanitisers at all workstations, our employees have the appropriate protective gear to ensure their safety and yours.
Cleanliness of Products: We pay very careful attention to cleanliness, and this applies to all our products going in/out from warehouse. Our products are cleaned several times a day and thoroughly cleaned and sanitised before sending out to our valuable customers
Driver hygiene. All our drivers have been trained on hand hygiene best practices as per WHO guidelines. Additionally, they are now sanitising their hands before and after every interaction.
"Our rider will connect with you before placing and leaving your order by your door. Ensuring a healthy and safe community is our shared responsibility and we encourage all to practice personal hygiene - whether at home or when out and about. "
Contactless home deliveries. We have now advised changes to our standard doorstep procedure so that prepaid orders can be left at your door rather than being handed over – to minimize interaction. For all Cash on Delivery orders, our couriers are trained on hand hygiene and will be sanitising their hands before and after every interaction.
Shop Delivery is now available. We wanted to announce that all our stores across the uae have reopened. We are looking to welcoming you again and assisting you with your shopping like always. Click and Collect from Shops is now available at all our stores across the uae and safety measures have been put in place to protect you.
Online Facility: Our role also includes to make sure that everybody is able to access our products from your home. In the current circumstances you can order online www.baitalkandora.com where you can find step to step directions on how to take measurement's if you would like to order or re-order or you can wht's app +971 55 300 7879 or call our customer service 800 717171 from the comfort and safety of your home and we will guide you and help you with ordering from your favourite brand.
We are constantly monitoring the situation as it unfolds and will keep you updated as we receive more information.
We would like to thank you for your loyalty and want to assure you that you are in safe hands.
For any clarifications or concerns, please contact our customer service team on 800 717171, we will continue to keep you up to date on our services.
Stay positive, Stay healthy.